Why are my online purchases being sent to an old email not registered with Apple ID?

2 recent online purchases through apple pay went to an old email not even on my account? Anyone have any ideas?

iPhone 11, iOS 18

Posted on Jan 14, 2025 10:02 AM

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Posted on Jan 14, 2025 1:20 PM

Safari has a cache that may have the old address. Try this path,


iPhone > Settings > scroll down > Apps > Safari > Auto Fill > edit information > Use Contact Info > enable and make sure Me contact card is accurate

7 replies

Jan 14, 2025 10:25 AM in response to MrsKellyBurdett

OK, check these three locations please;


Each card also has an address associated with the account. Please follow this path;


iPhone > Settings > Apple ID (Your Name at top of screen) > Payment & Shipping > tap card to edit > tap Billing address > tap edit (upper right corner of screen) edit necessary changes


iPhone > Settings > Apple ID (Your Name at top of screen) > Payment & Shipping > Shipping Address (edit or delete address


iPhone > Settings > Wallet & Apple Pay > Transaction Defaults (scroll down) > Shipping Address > Edit (upper right corner of screen) > either Enter New Shipping Address, add new address or edit/delete addresses


Try these options first. Depending on device you’re using, there is one or two other possible solutions.

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Why are my online purchases being sent to an old email not registered with Apple ID?

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