My iPhone XR is stuck on the update screen after factory reset
i factory reset my old iphone xr and now its stuck on a page saying it needs an update but it won’t even let me go to a home screen to go to settings
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Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 30 seconds.)
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
If the phone is still stuck on the update screen.......
2) There is very likely a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below: