M1 MacBook Pro logic board failure at 2 years old.

Low usage, no physical, electrical or liquid damage. No misuse. Why would logic board fail after only 2 years? What has happened to quality control?

MacBook Pro 16″, macOS 14.5

Posted on Jan 16, 2025 8:57 AM

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Posted on Jan 16, 2025 9:18 AM

There's no way to know. Sometimes things fail due to reasons we users cannot determine. It's unfortunate, but it can happen with any device or product. If it didn't, we wouldn't need warranties. Apple's computers (and I speak from many years of tech support management) are at least as reliable as any other manufacturer and better than most, but sometimes one of their devices just breaks.


In any case, if your MacBook has developed a hardware failure, then your choices are to either pay for the repair, put the money toward another device, or do without.


Regards.

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Question marked as Top-ranking reply

Jan 16, 2025 9:18 AM in response to Skateraw

There's no way to know. Sometimes things fail due to reasons we users cannot determine. It's unfortunate, but it can happen with any device or product. If it didn't, we wouldn't need warranties. Apple's computers (and I speak from many years of tech support management) are at least as reliable as any other manufacturer and better than most, but sometimes one of their devices just breaks.


In any case, if your MacBook has developed a hardware failure, then your choices are to either pay for the repair, put the money toward another device, or do without.


Regards.

Jan 16, 2025 9:19 AM in response to Skateraw

Skateraw wrote:

Low usage, no physical, electrical or liquid damage. No misuse. Why would logic board fail after only 2 years? What has happened to quality control?


You can submit your Apple Feedback here: Product Feedback - Apple


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Jan 16, 2025 9:46 AM in response to Skateraw

If it weren’t for bad luck, you’d have no luck at all.


But seriously, that’s really what it is - just bad luck Any mass-manufactured electronic equipment is going to have a small number of DOA and/or failures.


AppleCare’s extended warranty is available to eliminate the risk of a full-price replacement.


But don’t believe what the Bayesian statisticians tell you. This one instance of bad luck does not affect any future events. If you play the lottery, you’ll lose there too.

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M1 MacBook Pro logic board failure at 2 years old.

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