iPhone 11 shutdown and won't turn on

I have a iPhone 11 and it just shut off completely never turned back on and it’s been like 3-4 days already it is possible I can just get a replacement iPhone 11


[Re-Titled by Moderator]

iPhone 11, iOS 18

Posted on Jan 16, 2025 4:21 PM

Reply
4 replies

Jan 16, 2025 5:30 PM in response to Kfarmer3

Plug in the phone for 30 minutes, next:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 11 shutdown and won't turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.