I have forgotten my login info for my old iCloud account. I need some info that was saved on that account but it’s been a couple years since I’ve been able to get into it. I’ve created a new one since then but my card is also still be charged $1.99 a month for extra storage in that iCloud and I would like to be able to get into the account, save what I need to my new iCloud and permanently delete my old one.
iPhone 11, iOS 18
This article tells you the various ways you can try to discover your forgotten Apple ID --> If you forgot your Apple Account primary email address or phone number - Apple Support Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top. Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.
This article outlines what to do If you forgot your Apple ID password --> If you forgot your Apple Account password - Apple Support
or go directly to this link --> http://iforgot.apple.com/
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community
If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support
"Forgot email and password: I have forgotten my login info for my old iCloud account. I need some info that was saved on that account but it’s been a couple years since I’ve been able to get into it. I’ve created a new one since then but my card is also still be charged $1.99 a month for extra storage in that iCloud and I would like to be able to get into the account, save what I need to my new iCloud and permanently delete my old one."
-------
Transferring to a New Apple ID:
There is no such thing as an "iCloud Account". All there is , is your Apple Account.
Saving What Need Be:
I. iCloud:
A. Download All of iCloud:
One thought would be to download all of iCloud, and then search through it in Finder on a Mac. You would download it to an external drive, and then open the drive in Finder. Search through it using the search bar on the top-right corner of the Finder window. Once found, you can trash what's iCloud using Finder. Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip
B. Download the Rest of iCloud:
Refer tote Apple Support Link: Archive or Make Copies of the Information you Store in iCloud - Apple Support
II. Export Particular Items:
Being for macOS, it is a bit different, but you might find something on there that helps for data recovery. Overview my User Tip: Moving the Music library to a New Apple ID on Pre-Ventura - Apple Support
Forgot email and password
