Deleting Verizon Cloud duplicates

TLDR: I created duplicates of EVERYTHING. What’s the best method for cleaning them up?


I recently upgraded to an iPhone 16 from a 14 via Verizon. Before transferring my content, I wanted to ensure no data (pictures, contacts, etc.) would be lost in transition so I backed up my data on iCloud AND the Verizon Cloud which was a mistake. I realized too late that I created and transferred identical backups from two different clouds. My 16 now has duplicates of all the transferred content, doubling my iPhone storage use. 


I deleted all content out of the Verizon Cloud, then the account and the app, but that doesn’t actually remove the duplicates from my 16. The photos app recognized some duplicates that I could delete with “Duplicates” in Utilities, and the contacts app recognized some duplicates that I could merge. But there’s still a lot left. 


My question is, what is the best way to go about cleaning everything else up? My ideas were: 


(1) Export the contacts from the 16, clean the file, delete all contacts on the 16, and then import the updated file.

*But would that impact the contact card info in text and call histories?


(2) Search the photos app for “Verizon Cloud” and delete the results.

*But could that delete possible original un-duplicated photos?


(3) Reset the 16 and start the phone transfer process over again on the 14.

*But is it even possible to do that once you’ve fully switched over to the new phone?

*Or would you first have to do the phone transfer process from the 16 back to the 14? 


If you’ve had a similar experience, is there anything else I messed up by doing this?


Any answers to any of my many questions would be greatly appreciated!

iPhone 16 Pro

Posted on Jan 17, 2025 11:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2025 12:31 PM

I think your best bet is to yes, restore the iPhone to Factory Settings and start over.


kellyb1187 wrote:

(3) Reset the 16 and start the phone transfer process over again on the 14.
*But is it even possible to do that once you’ve fully switched over to the new phone?

Yes. It's perfectly possible to restore the device and set it up as bran new and choose only one backup to restore from.


*Or would you first have to do the phone transfer process from the 16 back to the 14? 

No need. Your iPhone 14, should still be as it was before the transfer, nothing gets removed. Also, if you restore from an iCloud backup, the iPhone 14 is not even involved.


You can of course choose to use Quick start again and transfer from the iPhone 14 directly if you want to as well.


click here ➜ How to factory reset your iPhone, iPad, or iPod touch - Apple Support

then set it up like the first time, but don't use the Verizon option.

click here ➜ Set up your iPhone or iPad - Apple Support


Similar questions

2 replies
Question marked as Top-ranking reply

Jan 17, 2025 12:31 PM in response to kellyb1187

I think your best bet is to yes, restore the iPhone to Factory Settings and start over.


kellyb1187 wrote:

(3) Reset the 16 and start the phone transfer process over again on the 14.
*But is it even possible to do that once you’ve fully switched over to the new phone?

Yes. It's perfectly possible to restore the device and set it up as bran new and choose only one backup to restore from.


*Or would you first have to do the phone transfer process from the 16 back to the 14? 

No need. Your iPhone 14, should still be as it was before the transfer, nothing gets removed. Also, if you restore from an iCloud backup, the iPhone 14 is not even involved.


You can of course choose to use Quick start again and transfer from the iPhone 14 directly if you want to as well.


click here ➜ How to factory reset your iPhone, iPad, or iPod touch - Apple Support

then set it up like the first time, but don't use the Verizon option.

click here ➜ Set up your iPhone or iPad - Apple Support


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Deleting Verizon Cloud duplicates

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