​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Apple Watch Ultra 2 not charging after the last update

Following the most recent update, my Apple Watch Ultra 2 has stopped charging entirely, regardless of which charger I use. The screen displays an image of a charger accompanied by a red lightning bolt. Unfortunately, I am unable to perform a hard reset, as the device's battery is completely depleted.

Apple Watch Ultra 2, watchOS 11

Posted on Jan 20, 2025 9:30 AM

1 reply

Jan 20, 2025 12:11 PM in response to Jbennett1017

Did you let your Apple Watch Ultra connected to the original Apple charging cable and an Apple 20w power adapter for at least 30min?

If the watch is still not starting up automatically, you should contact the official Apple Support about that.

Apple Watch Service and Repair - Apple Support


Also check this related article, if you haven't already:

If your Apple Watch won't charge or it won't turn on - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch Ultra 2 not charging after the last update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.