iPad with black box on the display screen

Okay so i updated my ipad and this black box was here after i put my password, i dont know if its taking a long time to load or it just wont load at all, i can only swipe it up and but it still wont go away, is there anyway to fix this ? I just got this ipad .



[Re-Titled by Moderator]

iPad, iPadOS 17

Posted on Jan 21, 2025 10:04 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2025 7:46 AM

Try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


1 reply
Question marked as Top-ranking reply

Jan 22, 2025 7:46 AM in response to bittersweetattention

Try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


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iPad with black box on the display screen

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