I bought procreate on my ipad. I want my sister to download it on her ipad, i have her added to my family and when she tries to download it, it says that the family have to add a proper payment method. The app is already payed for as well as I have my card added. Help me pls
[Re-Titled by Moderator]
iPhone 14 Plus, iOS 18
Are you the family organizer, or is that someone else? It is the family organizer who needs to have a valid payment method (usually a credit or debit card) on file. They must also enable purchase sharing. When a family member downloads a shared item they may need to occasionally supply the CVC or equivalent to confirm they have been given permission to make purchases on the organizer's payment method, even there is no new purchase being made at that time.
tt2
Try the Contact Apple Support > Get started link at the bottom of this page Add a payment method to your Apple Account - Apple Support and see if they can help.
tt2
Hello, yes, I am the family organizer. I have my card added but every time that she tries to download the procreate, it shows a notification that the payment method has to be added and she can only click “okay”, nothing else shows on the screen.
How can I share purchased apps with my family?
