Apple Music app not opening on my iPhone 14

When I try to open the music app it just shows a black screen then it disappears.


[Re-Titled By Moderator]

iPhone 14, iOS 18

Posted on Jan 23, 2025 10:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2025 10:14 AM

Reboot the phone and try again. If it still fails you can try to offload the app, then reinstall it. To offload the app go to Settings > General > iPhone Storage > Music app > Tap Offload App > Tap Offload App again to confirm. Then use Reinstall App to reinstall the app. You library on the device should stay in place through this process.


tt2

1 reply
Question marked as Top-ranking reply

Jan 24, 2025 10:14 AM in response to edagr32

Reboot the phone and try again. If it still fails you can try to offload the app, then reinstall it. To offload the app go to Settings > General > iPhone Storage > Music app > Tap Offload App > Tap Offload App again to confirm. Then use Reinstall App to reinstall the app. You library on the device should stay in place through this process.


tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music app not opening on my iPhone 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.