Second factor authentication issue on finance website with macOS Ventura

This may not be the right forum but I'll try.


I am trying to log into my finance website and after I put in Username and Password the next step says SECOND FACTOR - I don't know what this is - please help

Using Ventura 13.6.1



[Re-Titled by Moderator]

iMac 21.5″ 4K, macOS 13.6

Posted on Jan 24, 2025 11:16 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2025 5:55 PM

Second factor or two factor authentication (2FA) is an added security measure to protect your user account should some find out your account's user credentials (username & password).


With 2FA, after you enter your credentials, one of your trusted devices (one that you have logged into this account successfully previously) will receive a (typically 6 digit) authentication code via a text message from the financial institution.


You would then enter this code when prompted on the device you just entered your credentials.


However 2FA is not enabled automatically. You have to agree to use this process for it to take affect going forward.


D.I. Johnson is correct. You need to contact your financial institution to have them assist you with setting up 2FA, especially if they are demanding that you use it to access their site.

5 replies
Question marked as Top-ranking reply

Jan 24, 2025 5:55 PM in response to Petra01

Second factor or two factor authentication (2FA) is an added security measure to protect your user account should some find out your account's user credentials (username & password).


With 2FA, after you enter your credentials, one of your trusted devices (one that you have logged into this account successfully previously) will receive a (typically 6 digit) authentication code via a text message from the financial institution.


You would then enter this code when prompted on the device you just entered your credentials.


However 2FA is not enabled automatically. You have to agree to use this process for it to take affect going forward.


D.I. Johnson is correct. You need to contact your financial institution to have them assist you with setting up 2FA, especially if they are demanding that you use it to access their site.

Jan 24, 2025 7:13 PM in response to Petra01

Hi Everyone

Thank you for trying to help but I solved it.

when I tried to login in - username and password then it gave me a box to put in second code. What I did is go onto my iphone - Passwords - codes and there was my webpage with numbers and changing every 30 secs. So I used the numbers - ticked trust my computer and all good.

Thanks everyone

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Second factor authentication issue on finance website with macOS Ventura

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