My iPad Pro is no longer charging with any of the chargers that previously worked, and I am only able to charge it when I connect it using one specific cable to my MacBook.
iPad Pro, iPadOS 18
Presumably you are attempting to charge your iPad with a USB-C Power Adapter (preferably Apple) rated at 20W or greater. Have you tried using a different USB-C charging cable? A USB-C cable contains active electronic components which can fail.
If you are unable to charge from a USB-C Power Adapter - but are able to charge from your Mac's USB port - this might suggest a fault with the iPad's USB-C controller that is (in part) responsible for charging; USB-C uses USB PD (Power Delivery), this being an active protocol that mutually negotiates charging voltage and current between the power source and the device being charged.
If you have substituted both your USB-C Power Adapter and USB-C cable and been unsuccessful in resolving the issue, begin with a forced-restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and charging cable - and you can explore your available options:
Genius Bar Reservation and Apple Support Options - Apple
Presumably you are attempting to charge your iPad with a USB-C Power Adapter (preferably Apple) rated at 20W or greater. Have you tried using a different USB-C charging cable? A USB-C cable contains active electronic components which can fail.
If you are unable to charge from a USB-C Power Adapter - but are able to charge from your Mac's USB port - this might suggest a fault with the iPad's USB-C controller that is (in part) responsible for charging; USB-C uses USB PD (Power Delivery), this being an active protocol that mutually negotiates charging voltage and current between the power source and the device being charged.
If you have substituted both your USB-C Power Adapter and USB-C cable and been unsuccessful in resolving the issue, begin with a forced-restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and charging cable - and you can explore your available options:
Genius Bar Reservation and Apple Support Options - Apple
... leaving you with a factory restore to perform (which will install a fresh copy of iPadOS and associated software for the USB-C controller).
If still unresolved, you'll need to seek assistance from Apple Support, or the Genius Bar at your local Apple Store or AASP.
Thank you LotusPilot,
I tried six different cables with three different chargers, and it only charges through my MacBook.
I performed a Force restart, and both settings reset and full erase to no avail.
My iPad Pro can only be charged while connected to my MacBook
