iphone 15 camera not working post

iPhone 15 back camera and torch are not working post 18.2.1 upgrade

iPhone 15, iOS 18

Posted on Jan 27, 2025 4:01 AM

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Question marked as Top-ranking reply

Posted on Jan 27, 2025 4:17 AM

It could be software related or a hardware issue. You’re welcome to contact Apple Support and have remote diagnostics performed on the device or have Apple examine it for possible repair. Some users have had luck just turning the device off and on. A forced restart is another option. I’ve provide links below to contact Apple Support and to how to perform a forced restart.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Force restart iPhone - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 27, 2025 4:17 AM in response to shrikant178

It could be software related or a hardware issue. You’re welcome to contact Apple Support and have remote diagnostics performed on the device or have Apple examine it for possible repair. Some users have had luck just turning the device off and on. A forced restart is another option. I’ve provide links below to contact Apple Support and to how to perform a forced restart.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Force restart iPhone - Apple Support


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iphone 15 camera not working post

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