CarPlay not working since iOs 18.3

BMW 7 2017 year. Can play stopped working since iOs 18.2.2. IPhone 15pro

Hoped issue to be fixed with 18.3 but still “Connection cannot be established”.

All steps advised were done. Issue is still there.


Steps performed:

  1. Reset iPhone after update
  2. Reset car entertainment set
  3. Car deleted from Bluetooth connections.
  4. New device added with CarPlay option
  5. Connection cannot be established.


Phone was connected after with only Bluetooth connection without issues and is working properly.


Until iOs 18.2.1 CarPlay was working without issues.


Please advice for solution.

Posted on Jan 29, 2025 12:25 AM

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Posted on Jan 29, 2025 8:16 AM

But your previous answer actually helped me. The decided to do everything again but in opposite direction and it worked! Thanks for that!


Here are the steps I did:


Phone (did it 1st this time)

  1. Go to WiFi and delete connection with car
  2. Go to Bluetooth and delete connection with car
  3. Reset phone - Vol Up, Vol Down, Power.


Car (after steps above)

  1. Switch on engine
  2. Reset Central unit - hold Volume button until screen becomes black. Leave button and wait until screen starts working again.
  3. Go to Connections and delete your phone if it is there.
  4. Make new connection for CarPlay with your phone.


Worked this time.




Similar questions

52 replies

Jan 29, 2025 7:07 AM in response to AniKaAr

By Resetting the car entertainment unit, did you switch on the ignition, press and hold the volume button until the entertainment system reset was complete, and then switch off the entertainment unit, switch off the ignition, switch on the ignition, power on the entertainment unit, and pair the iPhone to the BMW Bluetooth?


Does BMW service have a firmware update available for your BMW X7 entertainment center?


Apple also has this Use CarPlay with your iPhone - Apple Support


Jan 29, 2025 7:25 AM in response to VikingOSX

Yes, I did exactly the same. These were instructions provided by BMW service center. It didn’t work.

I have asked about firmware update and they told me that they do not have such. Mine is up to date. They also answered that Car Play is not so often updated by Apple. Usually phones firmware is updated. It sounds crazy if all cars around the world must have to go to servise and their firmware to be updated with every change of iOs.

I have checked and there are many people with the same issue like me after iOs 18.2.2 which wes not resolved by 18.3.

Jan 29, 2025 7:41 AM in response to AniKaAr

Makes me glad I drive a pristine 2011 Saab 9-5 (10,700 miles) that does not have CarPlay support.


Apple provides the tools for auto manufacturers to stay current with CarPlay implementations in their vehicles. BMW may not be motivated to do this for an 8-year-old vehicle. Whether there is something about your 2017 X7 implementation due to its age and CarPlay compatibility may be better answered by the BMW Regional factory service rep than by your service department. You might escalate this issue with BMW.


Apple, being the enigma it is, could have changed something in CarPlay in iOS 18.3 that has caused your issues too. See what your local Apple Store manager has to say and if Apple Support can escalate this to the CarPlay team.

Feb 28, 2025 12:54 AM in response to AniKaAr

I had the Car Play connection problem to my GLC MB with IP15PMX. It was connecting and appear a while than vanishing. It took my days. I reset/delete my phone many times.

Eventually made the phone factory settings but did not download from Icloud.

I have download entire files to my pc in the phone and transferred the WP an other phone than redownloaded.

Than CarPlay started to worked well.

But....

As soon as make an upgrade to 18.3.1 😩😩 came back to beginning.

A setting in the phone makes this trouble but what???

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CarPlay not working since iOs 18.3

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