I can’t gain access to my account

The MacBook keeps on telling me account is locked for one minute and eventually for an hour after I put in the correct password


MacBook Air 13″, macOS 15.3

Posted on Jan 29, 2025 12:59 PM

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3 replies

Jan 29, 2025 9:06 PM in response to stephlynn288

"I can’t gain access to my account: The MacBook keeps on telling me account is locked for one minute and eventually for an hour after I put in the correct password"

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Troubleshooting Locked Mac Account:


A. Reset the Mac Password:

Seems you need to change the password. As for which password, it would be the password you use it to log in to your computer.


B. Give it a Few:

Give it an hour. Then try with this later on. Enter the passcode incorrectly too many times, and you'd likely be locked out for a much longer time. Once this time is over, reset the Password...


C. Where to Reset the Password:

Reset it using the login screen. You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it.

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I can’t gain access to my account

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