Older Ipad mini vs new Ipad air 11

My wife has used her iPad mini for many years and now it was time to get a new one as Apple isn't updating much of the mini applications on her old version. She used apple mail app on the mini and it always went out and returned as a Gmail account. I cant find an iCloud address it would use on the mini. I cant set up iCloud mail on the Air 11 using her Gmail address. The reason I am asking is she has always used her mini iCloud mail account to bid on her work shifts in her industry.

Now that she is using her new Air pad 11 she uses Gmail and it doesn't work as fast or as smoothly so it seems as she isn't getting the shifts she would regularly get with her old mini pad and iCloud mail.

How can we set up her new Air Pad 11 using the same iCloud mail system as her old pad?

I have tried setting up the iCloud mail on her new pad but it wont allow us to use her Gmail address and I am afraid if I set it up using an iCloud address as its asking it will mess up her emails.

I set up emails to send in on her Gmail on the new Air Pad 11 and they show up as drafts that I could use on her old mini pad. Why doesn't it show in her new pad? Can anyone assist us with this?

Sincerely,

John

Posted on Jan 29, 2025 12:42 PM

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Posted on Jan 30, 2025 7:44 AM

No, the Gmail email address cannot be added as an iCloud account in Settings ➜ Apps ➜ Mail ➜ Accounts ➜iCloud, because its not an iCloud address it's a Gmail address.


If the gmail email address it was being used as the Apple ID's username, it should be logged in Settings ➜ Apple ID directly, and the associated iCloud account is automatically added to the Mail app.


If you want to have her get her Gmail email through the default Apple Mail app, then you have to add it as Gmail account by selecting Google from the list in Settings ➜ Apps ➜ Mail ➜ Accounts ➜ Add Account.


That's the confusing part. Was she using her Gmail email account or was she using an iCloud email address that is associated with the Apple ID that is using that gmail address as its user name.


That's the important distinction.


5 replies
Question marked as Top-ranking reply

Jan 30, 2025 7:44 AM in response to Watts57

No, the Gmail email address cannot be added as an iCloud account in Settings ➜ Apps ➜ Mail ➜ Accounts ➜iCloud, because its not an iCloud address it's a Gmail address.


If the gmail email address it was being used as the Apple ID's username, it should be logged in Settings ➜ Apple ID directly, and the associated iCloud account is automatically added to the Mail app.


If you want to have her get her Gmail email through the default Apple Mail app, then you have to add it as Gmail account by selecting Google from the list in Settings ➜ Apps ➜ Mail ➜ Accounts ➜ Add Account.


That's the confusing part. Was she using her Gmail email account or was she using an iCloud email address that is associated with the Apple ID that is using that gmail address as its user name.


That's the important distinction.


Jan 30, 2025 4:04 AM in response to Watts57

Watts57 wrote:

The issue is once I get into Settings ➜ Apps ➜ Mail ➜ Accounts ➜ iCloud and attempt to add her email address it wont allow us to add her Gmail address. It only allows iCloud addresses. Her email address is in her settings and I have Mail set as default but it wont open to allow us to interact or use it in place of her Gmail app.


This may be where you a going wrong.


Regular (non Apple) email accounts are not added within your iCloud settings.


The correct path to add a new email account to your iPad:

Settings > Apps > Mail > Mail Accounts > Add Account



For Gmail, use the Google option - and follow the on-screen prompts.





Jan 29, 2025 1:24 PM in response to Watts57

Your post is a bit confusing, let's see if we can clarify a bit.


iCloud Email's can be stand alone iCloud account / Apple Account directly or one that uses Gmail Address as the "user name" for the Apple Account.


If she was using her Gmail address as her Apple ID, there would be an additional iCloud email address associated with it.


She can also just use the Gmail account in the Mail app by adding it in Settings ➜ Apps ➜ Mail ➜ Accounts ➜ Add Account.

This will use the Gmail account to send and receive emails, but would still be separate to the associated iCloud email address.


Logging into Settings ➜ Apple Account on her new iPad Air with the correct Apple ID would make the associated iCloud email address available in the default Apple Mail App to send and receive emails.


You can verify the email address was added in Settings ➜ Apps ➜ Mail ➜ Accounts ➜ iCloud


When sending email, she would need to select the appropriate account by tapping on the Cc,BCc,From line in the email composer.


Jan 29, 2025 6:42 PM in response to Phil0124

Hello Phil0124,

Thanks for your response. I believe you understood the post correctly. The issue is once I get into Settings ➜ Apps ➜ Mail ➜ Accounts ➜ iCloud and attempt to add her email address it wont allow us to add her Gmail address. It only allows iCloud addresses. Her email address is in her settings and I have Mail set as default but it wont open to allow us to interact or use it in place of her Gmail app.

FYI, we used her old iPad Mini today in the MAIL app to bid on shifts for her work and it was successful and came in to her bid accounts as it normally would and when we used the Gmail app in the new iPad 11 it always came in way to late and missed out on shifts. That tells me the MAIL app for some reason has a faster response time from the pad.


John

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Older Ipad mini vs new Ipad air 11

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