cant move iphone(12) emails to trash and then delete

older, novice person here----receive emails (inbox)-use to delete, then they would appear in trash and i could delete all- not happening


also notice that there is an is a "V" thru the word " edit" on top right hand corner--


another question: "All Mail" - do I need? goes back several weeks-don't want if I have already read and deleted

iPhone 12, iOS 18

Posted on Jan 29, 2025 3:54 PM

Reply
3 replies

Jan 29, 2025 5:02 PM in response to aegolg

"thank you for your response-old lady here--so does changing password solve the first problem 'moving emails to trash and nothing happens (when I hit trash-'no mail' is on screen) thanks for any help you may give"

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You are welcome.


Get the eMails to Sync:

I would expect it to, being these passwords are intended to make sure all is working as it should. If that fixes nothing, then remove the eMail Account from your Mail app, and then add it back: Add and Remove eMail Accounts on iPhone - Apple Support

Jan 29, 2025 4:29 PM in response to aegolg

aegolg Said:

"cant move iphone(12) emails to trash and then delete: older, novice person here----receive emails (inbox)-use to delete, then they would appear in trash and i could delete all- not happening also notice that there is an is a 'V' thru the word ' edit' on top right hand corner--another question: 'All Mail' - do I need? goes back several weeks-don't want if I have already read and deleted"

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Trash eMails Coming Back:

With that "V", something need to be expanded (likely a folder).


Use a New App Password for this Device:

Do you use an App Password? If so, try a new App Password. Create a unique one for each device. Remove the current one, and then use the new one instead. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix).:

Example App Password Links:

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cant move iphone(12) emails to trash and then delete

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