Photos refuses to import JPEGs

Hello everybody


I'm trying to import into Photos images shot with my iPhones over the years, which are not yet in the Photos library. The images I am trying to copy and the Photos library itself are stored on the same drive (the computer runs Monterey).


All are JPEGs and the vast majority import without issue. However, occasionally I get this error message.



The images that don't import were taken with various versions of Hipstamatic. The ones that give me trouble all have sidecar (AAE) files for the edits that the app makes. Strangely, however, many such Hipstamatic images do import without problem. All troublesome images open in Preview.


I have tried the various things suggested in similar threads:


  • Importing by drag and drop and by using Photos–File–Import...
  • Importing only very few images
  • Moving troublesome images to the user Pictures folder and import from there
  • Closing and opening Photos
  • Rebooting the computer
  • Selecting "Ignore ownership on this volume" (incl. all subfolders) on the drive holding all the images
  • Importing to a new Photos library


Has anyone got any idea what I could try next?


Thank you in advance

Philip

Posted on Jan 30, 2025 3:19 AM

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Posted on Jan 30, 2025 7:52 AM

I am getting the same error when trying to import your sample image with the .AAE sidecar present. The image can be imported without error message, when I rename the sidecar file, so it does no longer match the original filename.

This suggests, that the problem is with the sidecar file - the image may have adjustments applied, that the current version of Photos cannot handle.



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20 replies

Jan 30, 2025 4:05 AM in response to Yer_Man

Thank you for the suggestion. The HDD holding the library is Mac OS Extended (Journaled).


I opened one of the troublesome images in Preview and pressed Save and then reimported it but got the same error message.


When I exported it from Preview I was able to import it. Given that I need to import a large amount of images that will unfortunately not work as a solution. But perhaps it indicates something?


Edit: In Get Info both the original and the exported file appear identical.

Question marked as Top-ranking reply

Jan 30, 2025 7:52 AM in response to pullman

I am getting the same error when trying to import your sample image with the .AAE sidecar present. The image can be imported without error message, when I rename the sidecar file, so it does no longer match the original filename.

This suggests, that the problem is with the sidecar file - the image may have adjustments applied, that the current version of Photos cannot handle.



Jan 30, 2025 8:45 AM in response to léonie

Thank you very much for testing Léonie. Your reply caused me to try this further. It appears that the AAE file remains linked somehow to the JPEG whether it is dragged with the JPEG or not. Like you discovered that link will be broken if the AAE is renamed. The link also breaks if the AAE is moved out of the folder or deleted before the JPEG is dragged into Photos.


I've emailed Hipstamatic support to see if something could be done to keep the edits in the AAE file. I'll updated the thread when they reply.


cheers

philip

Jan 30, 2025 8:52 AM in response to pullman

This looks similar like the very old Photos.app bug when movies silently fail to import if there is a .xmp sidecar in the import folder.


So if the import folder has this pair:


MCSN8042.jpg

MCSN8042.AAE


...then the .jpg fails to import. But if I remove the .AAE file from that folder, then it works (somehow I got MCSN8042b.AAE from your download link and with it the import succeeded but after I removed that b it failed).


I have sent feedback to Apple about that old movie .xmp sidecar bug last October but it is still present in Sequoia 15.3.

Jan 31, 2025 3:23 AM in response to pullman

That is a nasty obscure bug.


I did some quick tests and it seems that if there is a "MCSN8042.AAE" and "MCSN8042.JPG" pair inside a folder, then macOS Sequoia 15.3 Photos might fail to import all completely unrelated .jpg and .heic images in that folder (movies seem to be immune).


The .AAE file can be a completely empty zero length file made with a text editor. Sometimes the other files' filenames matters and sometimes it seems to matter if the other files happen to have some Apple metadata inside them, and on the other hand sometimes deleting all metadata in an image also prevented that image to import. I did not yet test what .AAE file names might trigger that bug.


→ But for now it is best to keep all .AAE and .xmp sidecars out of the folder that is imported to Photos.

Jan 31, 2025 10:03 AM in response to Matti Haveri

This is something I've been looking at also. I've been trying to figure out why some AAE files are troublesome whereas others, which also emanate from the Hipstamatic app, are not.


There are a few strings in them which differ, apart from <data>. On an AAE file that does not cause trouble, the end looks like this:


<key>adjustmentEditorBundleID</key>
<string>com.apple.mobileslideshow</string>
<key>adjustmentFormatIdentifier</key>
<string>com.apple.photo</string>
<key>adjustmentFormatVersion</key>
<string>1.2</string>


...whereas on a troublesome AAE file it looks like this:


<key>adjustmentEditorBundleID</key>
<string>com.syntheticcorp.hipstamatic</string>
<key>adjustmentFormatIdentifier</key>
<string>com.hipstamatic.Photo</string>
<key>adjustmentFormatVersion</key>
<string>1.0</string>


But editing the former file to match the latter – either string by string or pasting in the whole bit at the end – still causes the error upon import.

Feb 1, 2025 12:37 AM in response to Old Toad

Thank you for the suggestion. I created the app on the Desktop. The resulting file will, when dragged from the new location (Desktop), be imported.


But If I first remove the original image file from its original folder, move the Automator-created file into its place and then drag that new file into Photos, it will be rejected with the same error if the AAE file is present in that folder.


If I move the AAE file from that folder first the new file will be accepted by Photos. As I mentioned before this also happens with original image files.


I also moved the Automator app into the original image folder and tried the above, but the results were the same.


So it seems it is the presence of the AAE files which causes the error.

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Photos refuses to import JPEGs

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