Unable to login to Ally Bank account on M4 MacBook Pro

“I'm the author of the Ally Bank login problem w/ M4 Macs. The solution (if you are using the latest Safari) is to clear all history in the Safari browser. It immediately solved the problem. BTW, I was not using a VPN. Thanks, ‘TheLittles’ for the solution. Apple Support triumphs again![…]”

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You are welcome.

Excellent job troubleshooting!

Note: You are NOT interacting with Apple Support on these forums. These are just everyday user-to-user forums. No one here one these threads works for Apple.

Please download and run (free) EtreCheck, and when the run completes share the report to the clipboard. Then open a new reply here, and press the additional-text button that looks like a printed page to get a text input box big enough to paste the hardware and software configuration report here, and paste and post that report here.

"Ally Bank denies MacBook Pro M4s: My wife and I share an Ally Bank account. However, Her MacBook M4 will not let her log in. It stalls on the login page and won't go to the next screen. [...]"

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If you Can't Access a Bank Site:

How are you trying to access this? Are you using a Web Browser? Or is it an app you are trying to log into?

A. Disable All VPNs:

Are you using VPN? If so, disable it.

B. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet Files: History, Cache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support

“[…]A bit more information is that when people have a joint account w/Ally Bank, each person has a unique ‘profile’ with their own username and password, even though both people are trying to access the same account information. So if you have an M4 problem, you may need to call Ally and have them help the second person establish his/her own ‘profile.’”

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Report this to Apple:

Do your Part: Inform Apple of your feedback of this issue. Include how you’ve troubleshot this, and your results. Apple wont get back to you directly, but the more feedback they receive from its users, the more likely they will know what needs to be fixed, and what their customers prefer in updates, and future macOS versions to come. Apple with know nothing of this occurrence, if you don't report it to them.

1. Go Here: Feedback - macOS - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: on the solution. Provide the URL of this thread.
4. Proceed from there as necessary