How do I clear my Apple Account balance to change region/country?

I can’t change my Region becuase of my credit balance on my app store. I have only 0.02 cent left. What can i do to make my credit balance 0.00 ?



[Re-Titled by Moderator]

iPhone 15 Plus, iOS 18

Posted on Feb 1, 2025 2:22 PM

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Question marked as Top-ranking reply

Posted on Feb 1, 2025 2:28 PM

You can contact Apple directly and they can clear the balance:

Contact Apple for support and service - Apple Support


Also review the other steps you may need to take including:

  • Cancelling subscriptions. Cancelling just prevents them from being renewed and they will still remain active until the expiration date. If you want to remove them before that time, you will also need to have Apple do that.
  • You may need to add a payment method that is in your new region if you want to use that App Store. The region of your payment method is how Apple determines if you are using the correct App Store and it must match the region on your device.

Change your Apple Account country or region - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 1, 2025 2:28 PM in response to edi281

You can contact Apple directly and they can clear the balance:

Contact Apple for support and service - Apple Support


Also review the other steps you may need to take including:

  • Cancelling subscriptions. Cancelling just prevents them from being renewed and they will still remain active until the expiration date. If you want to remove them before that time, you will also need to have Apple do that.
  • You may need to add a payment method that is in your new region if you want to use that App Store. The region of your payment method is how Apple determines if you are using the correct App Store and it must match the region on your device.

Change your Apple Account country or region - Apple Support

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How do I clear my Apple Account balance to change region/country?

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