Premium YouTube doesn’t work and they keep billing me for the subscription.

Go check it in your settings : Settings> Your name> Media & Purchases> Purchase history/ Subscription . If you don’t find it in any of them, then you probably didn’t subscribe to it using your apple account. You might have to verify again that your bill reads Apple.com/bill … if it’s through Apple.com/bill, then contact Apple support

“Premium YouTube doesn’t work and they keep billing me for the subscription.: I paid for YouTube Premium 6 months ago and never got it. They keep billing me! Just want to cancel now!”

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Troubleshooting a Unsuccessful Purchase:

A. Go Here: If you see an Apple Services Charge you don't Recognize on your Apple Card - Apple Support

No success?...

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix. IMPORTANT: Perform a screensharing session with the Apple Rep, so they can see this firsthand from your perspective.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Click on the link below, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

Subscriptions and Billing - Official Apple Support