companys wrote:
I forgot to ask...you requested that I run Etrecheck ... it is known as malware. Is there another tool I can use that I can download from the Apple store?
Background Etrecheck Application
At one time there was an Etrecheck Application available on the Apple Apps Store.
Due to certain constrains place upon the Developer by APPLE, the developer chose to remove it from the Store and make is available Directly from them.
This specific application is well known, on these Forums, as a Go To for trouble shooting and avoiding all the question / answer and question / answer to finally get the issue pinned down.
It is also known and reported by Reliable Sources that, sometimes APPLE SUPPORT has invoked using this same Developer Distributed Version of Etrecheck application to trouble shot computer issues
Lastly - should you decide to use and post the Report now or at a later time, we are willing to have a very close look and offer some insights