How can I completely remove Shazam app from my iPhone?

Shazam is suddenly indicating "technical difficulties" when tapped to Shazam - including the following directions - "Please restart the app and we'll make sure we're ready for the next song."


However, that action yields no fix. Additionally, deleting the App from my screen is ineffective, as there is no way I have found to entirely remove the App from my iPhone 13. The App is apparently "burned" into the iPhone


Both phone and App ere up to date.



[Re-Titled by Moderator]

iPhone 13 Pro, iOS 18

Posted on Feb 2, 2025 1:22 PM

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Posted on Feb 8, 2025 2:14 PM

Apple is now working on this issue, and I should have an answer on Tuesday. They affirmed that this is an issue for Apple as others have reported this problem to them. Additionally, they confirmed the Shazam App is "burned" into the iPhone and cannot be "deleted" from the phone. Let's see what solution they provide and hopefully all the others who are having the same "Technical "Difficulties" will be then able to use Shazam as intended.

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Feb 8, 2025 1:50 PM in response to Pelagic616

You're misinterpreting the cloud icon next to an App. The cloud icon simply means you have purchased (though the app is free) the app under your Apple ID previously. The cloud will appear even if you completely delete the app from your iPhone. Get means you've never downloaded the app under your Apple ID.


I'm sorry it's still not working as it should. As I said, it is working perfectly on my iPhone.


It would be advisable to contact Apple Support directly for help. You can use the Support button at the bottom of this page or if in the US, you can call Apple at: 800-MY-APPLE or even visit your closest Apple Store Genius Bar.

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Feb 12, 2025 9:57 AM in response to lindymck2

lindymck2 wrote:

Glad yours is working but mine is still showing technical difficulties. Everything up to date--Shazam app restarted, and iPhone powered off and then back on. Still get the awful "Technical difficulties!" box.

Have you updated your iPhone to the newely released (a couple days ago) iOS 18.3.1

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How can I completely remove Shazam app from my iPhone?

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