touchid "com.apple.biometrics error 1" followed by "Unable to complete Touch ID enrollment."

roundrockexpress wrote:

My Touch ID has been failing. So followed the advise on another thread to erase current fingerprints and recreate. However, when I attempt to create a fingerprint I now get the message "Unable to complete Touch ID enrollment. Please go back and try again." When I return to the start and try again, I continue to get this same message. There seems to be no way to recreate my Touch ID. Help?

You can try —How to revive or restore Mac firmware - Apple Support

How to revive or restore Mac firmware - Apple Support

I would suspect a hardware issue

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support