How do I request an in-person appointment with Apple?

Get a Genius Bar Reservation and Apple Support Options - Apple

When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

You can also select either a Genius Bar or shopping appointment by going to your closest store's home page. Links are conveniently at the top of the page:

In addition to Genius Bar appointments for troubleshooting problems in-store, there assisted shopping appointments. Which do you need?

You can start by providing some details about your visit online. This helps Apple to prepare for your visit.

Go to:

https://getsupport.apple.com/

and follow the prompts.

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