Bluetooth bad quality connection on iPhone 16pro max

I have already reset from factory all settting and even network also the Bluetooth speaker, and when I connect the quality is bad but when my husband connects his iPhone 15 pro max is sounds great. Other friends also tried, should I take my phone to apple to revise?

iPhone 16 Pro Max, iOS 18

Posted on Feb 3, 2025 9:53 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2025 10:35 AM

Since you've already reset all settings (including network settings) on your iPhone 16 Pro Max and also reset the Bluetooth speaker, but the issue persists while your husband's iPhone sounds fine, there are still a few things you can check before paying a visit to your local Apple Store.


Some Bluetooth speakers use AAC, SBC, or aptX codecs, and sometimes that device might default to a lower-quality codec.

  • To test this:
    • Connect your speaker to your iPhone.
    • Play audio and check in Settings > Bluetooth if there's an option to select a higher-quality codec (if available.)
    • Try playing from different apps like Apple Music, Spotify, YouTube—any difference?


Check to see if "Hearing Aid Compatibility" is enabled on your phone.

  • Tap on Settings > Accessibility > Hearing Devices
  • Turn off “Hearing Aid Compatibility” if it’s on.


Try disable Sound Check & Equalizer in the Music app.

  • Tap on Settings > Apps > Music
  • Turn off "Sound Check."
  • Set EQ to 'Off' (or try different options).


If your iPhone has issues only with this speaker, it could be a compatibility issue; however, if all Bluetooth audio devices sound bad, it’s likely a hardware or software problem ... and time to make that visit.

1 reply
Question marked as Top-ranking reply

Feb 3, 2025 10:35 AM in response to cecilia0708

Since you've already reset all settings (including network settings) on your iPhone 16 Pro Max and also reset the Bluetooth speaker, but the issue persists while your husband's iPhone sounds fine, there are still a few things you can check before paying a visit to your local Apple Store.


Some Bluetooth speakers use AAC, SBC, or aptX codecs, and sometimes that device might default to a lower-quality codec.

  • To test this:
    • Connect your speaker to your iPhone.
    • Play audio and check in Settings > Bluetooth if there's an option to select a higher-quality codec (if available.)
    • Try playing from different apps like Apple Music, Spotify, YouTube—any difference?


Check to see if "Hearing Aid Compatibility" is enabled on your phone.

  • Tap on Settings > Accessibility > Hearing Devices
  • Turn off “Hearing Aid Compatibility” if it’s on.


Try disable Sound Check & Equalizer in the Music app.

  • Tap on Settings > Apps > Music
  • Turn off "Sound Check."
  • Set EQ to 'Off' (or try different options).


If your iPhone has issues only with this speaker, it could be a compatibility issue; however, if all Bluetooth audio devices sound bad, it’s likely a hardware or software problem ... and time to make that visit.

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Bluetooth bad quality connection on iPhone 16pro max

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