I have spoken with Apple Cash and Green Dot bank and have gone through the verification protocol multiple times. Anyone know why this is happening and if there is any way to fix it?
[Edited by Moderator]
iPhone 12, iOS 18
We’re regular users … just like you … w/o access to any of your account info.
So “No” … nobody here can tell you why.
That said, recent or unusual address moves, mis-matched account addresses, name changes, using different versions of the “same” name (e.g. using “Betty” vice “Elizabeth”) — or outright theft of your identity — are examples of items which can complicate the verification processes.
A detailed review of your 3x free annual credit reports from the “Big Three” CRAs might be a good place to start and might possibly yield some clues.
Apple Cash won’t verify my identity
