DVD Maker - Pro Creator Burn

I already have this installed on my Mac Computer and until a couple of days ago had no issues.

However I can no longer use this as after I go into the App it requires my Apple Id and password (something I haven’t had to do previously)

after which I get an error message saying it is in the wrong format. Today I have spent most of the day talking to Apple who tell me that I need to contact the supplier for advice. It was suggested that I uninstall the App and reinstall but I am reluctant to do this as I do not want to have to pay again or indeed lose all of the years of film I have on there and the current project.

iMac 21.5″, macOS 10.13

Posted on Feb 4, 2025 10:31 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

DVD Maker - Pro Creator Burn

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.