How can I empty my Apple Account balance to change country/region?

Iwant to change my appstore region but i need to zero out my balance how can i do it? I cant get in contact with any apple workers too



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iPhone 13 Pro Max, iOS 18

Posted on Feb 5, 2025 6:19 AM

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Posted on Feb 5, 2025 6:26 AM

Buy something more expensive than your balance and pay the rest with a credit card or if you have less store credit than the cost of a single item and cannot add a credit card to your account, contact Apple Support so they can clear it.


Click the blue link above to have Apple support clear your balance.

7 replies

Feb 5, 2025 7:27 AM in response to andian288

andian288 wrote:

no there is nothing , i guess its cause of the region i live in

If your region does not have Apple Support, then you will have no option other than to add a payment method to make a purchase that will first deduct from your Apple Account and bill any remainder to your payment method if you want to keep your Apple Account.


The other option is to Factory Reset your device and create a new Apple ID. This will wipe all data on your phone and anything stored in iCloud will be lost.

Feb 5, 2025 6:35 AM in response to andian288

After you get your balance cleared, then also review this support article for additional steps you may need to take to change your region, such as:

  • Clear any subscriptions. Cancelling just prevents it from being renewed, but it will remain active until the expirations date. If it must be removed before that time, you will have to contact Apple in that case.
  • Be prepared with a payment method for your new region in order to use that App Store. The bank of that payment method must reside in the new region. That is how Apple determines you are using the correct App Store.

Change your Apple Account country or region - Apple Support

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How can I empty my Apple Account balance to change country/region?

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