My iPhone won’t turn on

My iPhone won’t turn on



[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Feb 5, 2025 6:27 PM

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Question marked as Top-ranking reply

Posted on Feb 5, 2025 6:47 PM

If you have not already done so, try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 15-20 seconds.)


Force restart iPhone - Apple Support


If the phone still will not start up after a few tries.......


There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

1 reply
Question marked as Top-ranking reply

Feb 5, 2025 6:47 PM in response to Shawnalv11

If you have not already done so, try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 15-20 seconds.)


Force restart iPhone - Apple Support


If the phone still will not start up after a few tries.......


There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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My iPhone won’t turn on

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