MacOS regular disconnections in enterprise network
Hi, I am working on a case in our organisation where hundreds if not a thousand wireless network clients are affected by regular, usually every 30 sometimes 60 minutes disconnections - these are unnoticeable but often people having meetings notice that a lot.
We excluded wireless network configuration issue since disconnections happens to clients both connected to Cisco and Ubiquiti Access Points.
WLC logs mostly show EAP timeout errors - clients are getting deauthenticated and authenticated back - usually without any action needed - but the meeting is being interrupted.
What I found in Macbook logs with sudo log show [options] is the main reason of network disconnection ---> disconnect_reason?
Do you guys have any idea where can I see that DNS symptoms?
I can also see some reading like:
2025-02-04 14:16:31.219169+0100 0xc01342 Default 0x0 86459 0 wifianalyticsd: [com.apple.wifi.analytics:Default] -[WAEngine gatherConsecutiveDatapathReadings:forProcessToken:andReply:]_block_invoke::4235:DNS Symptoms pre-decision check:: Associated:YES Primary:YES isCaptive:NO isValidDnsConfig:YES
2025-02-04 14:16:31.219169+0100 0xc01342 Default 0x0 86459 0 wifianalyticsd: [com.apple.wifi.analytics:Default] -[WAEngine gatherConsecutiveDatapathReadings:forProcessToken:andReply:]_block_invoke::4238:SDNS: WiFi Not Primary - setting suppressedReason kSymptomsDnsWiFiInterfaceNotPrimary
WiFi Not Primary - how if this is my only interface? - I removed all other
Killing and disabling wifianalyticsd does not help - the process is being spawned by launchd on airportd request:
2025-02-04 08:54:11.903825+0100 0xb85274 Default 0x0 627 0 airportd: (WiFiAnalytics) [com.apple.wifi.analytics:Default] -[WAClient _establishDaemonConnection]_block_invoke::1057:XPC: establishing connection to daemon with token ending in: <private>...
2025-02-04 08:54:11.907779+0100 0xb8504a Default 0x0 627 0 airportd: (IO80211) [com.apple.WiFiManager:] Info: <airport[627]> -[dpsManager submitDpsSymptom:isCriticalApp:]_block_invoke:
2025-02-04 08:54:11.907943+0100 0xb8504a Default 0x0 627 0 airportd: (IO80211) -[dpsManager submitDpsSymptom:isCriticalApp:]_block_invoke: Error preparing DPSNotification for submission: Error Domain=com.apple.wifi.analytics.errordomain Code=9014 "WAErrorCodeDaemonContactTimeout" UserInfo={NSLocalizedFailureReason=WAErrorCodeDaemonContactTimeout}, or null WAMessageAWD
2025-02-04 08:54:11.908055+0100 0xb8504a Default 0x0 627 0 airportd: (IO80211) [com.apple.WiFiManager:] <airport[627]> -[dpsManager submitDpsSymptom:isCriticalApp:]_block_invoke: Error preparing DPSNotification for submission: Error Domain=com.apple.wifi.analytics.errordomain Code=9014 "WAErrorCodeDaemonContactTimeout" UserInfo={NSLocalizedFailureReason=WAErrorCodeDaemonContactTimeout}, or null WAMessageAWD
2025-02-04 08:54:11.910453+0100 0xb85274 Default 0x0 627 0 airportd: (libxpc.dylib) [com.apple.xpc:connection] [0x80fe64640] activating connection: mach=true listener=false peer=false name=com.apple.wifianalyticsd
2025-02-04 08:54:11.911105+0100 0xb85382 Default 0x0 1 0 launchd: [system/com.apple.wifianalyticsd:] internal event: WILL_SPAWN, code = 0
2025-02-04 08:54:11.911229+0100 0xb85382 Default 0x0 1 0 launchd: [system/com.apple.wifianalyticsd:] service state: spawn scheduled
2025-02-04 08:54:11.911233+0100 0xb85382 Default 0x0 1 0 launchd: [system/com.apple.wifianalyticsd:] service state: spawning
2025-02-04 08:54:11.911384+0100 0xb85382 Default 0x0 1 0 launchd: [system/com.apple.wifianalyticsd:] launching: ipc (mach)
2025-02-04 08:54:11.920272+0100 0xb85382 Default 0x0 1 0 launchd: [system/com.apple.wifianalyticsd [86459]:] xpcproxy spawned with pid 86459
Do you guys have any idea what is the cause of this behaviour?
Or how to disable wifianalyticsd process for good?
MacBook Pro (M4)