Mac OS Big Sur 11.7.10 with WhatsApp Desktop 2.25.1.83 problem. Application failed to start "4" error

Hello everyone,


Today I updated the latest version of Whatsapp (2.25.1.83) from the AppStore on my Mac OS Big Sur 11.7.10 computer. However, after the update, it started giving the error "Whatsapp.app cannot be opened (4)" again.


I deleted and reinstalled it, but it gave the same error again. I deleted Whatsapp. I found the previous version as a .dmg and when I installed it (2.24.25.94), the problem was solved. However, this version will become unusable in a few days.


Is anyone else experiencing this problem? Is Whatsapp having a problem with Big Sur?

iMac 27″

Posted on Feb 6, 2025 10:35 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2025 10:14 AM

I'm not responsible if you break or damage your macOS installation or machine. This is for "advanced"users.



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Feb 15, 2025 1:25 PM in response to Nalbantoğlu

Hi, I have the same issue, looks like it's happening on Intel-based Macs. I think they messed something in the code. I tried reaching WhatsApp support to submit the issue but their support system is awful, it opens a chat on WhatsApp, managed by AI, that doesn't work when the issue is not related with the topics on the list. You can't also submit screenshots or any logs. Can't even talk to a real person to explain further...

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Feb 11, 2025 9:32 AM in response to Nalbantoğlu

I am also on Monterery 12.7.6 and WhatsApp has been working fine. Now it stopped working and installing old versions just force you to download the latest version.


Neither App Store or the WhatsApp website download version of latest app seem to work.


I get a crash report including:

Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4


WhatsApp is sooooooo buggy.😔

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Feb 14, 2025 8:20 PM in response to Nalbantoğlu

I am running macOS 11.7.10 Big Sur.and have the very same issue.

It makes no sense to reinstall the old version bc this is outdated.

Further I have uninstalled and re installed Whatsapp with the same result: Code 4 illegal instruction


I have asked Whatsapp-help to check.

They asked my telephone number and that was the end of the customer help.

The app works very well on my iPhone and in Safari but the desktop prog refuses to open.


Has anyone an idea of a workaround?

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Feb 15, 2025 3:25 AM in response to Lance.scs

I uninstalled all parts of the program with AppCleaner (great free app). Installing old versions only FORCES you to upgrade to the latest, which does not work.


The minimum requirements (macOS 11) have not changed. Therefore we can only WAIT until they fix this buggy app and release a new version. And just hope it works.😱😭😰


Please everyone report the bug to WhatsApp on X.com as we can't us the in app bug report system!!!🤬

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Feb 20, 2025 3:08 AM in response to Simon Beer1

If it only works for me, that's not great, I want it to work for you too


Don't forget to delete the app you downloaded from the appstore with AppCleaner. Otherwise it will never work. Not only the App but also the files it left in other places need to be removed. ,


And the native app you downloaded should be downloaded as a .zip. The .zip link cannot be found on the Whatsapp site. I can't share it here, it's forbidden to give a link. Look at the photo I shared ;)


The problem must be announced to Whatsapp from Twitter/X. As a result, the problem must be solved to some extent with these solutions.




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Feb 15, 2025 7:47 AM in response to Nalbantoğlu

I had the same problem with 25.2.83 but on my iPhone. As soon as I updated WhatsApp it started crashing on opening. I suspect the issue might have something to do with iCloud, as what finally fixed it was disabling whatapp in “sync to iCloud”. (After 3 days of trying everything under the sun)

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Mac OS Big Sur 11.7.10 with WhatsApp Desktop 2.25.1.83 problem. Application failed to start "4" error

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