cannot add boarding pass to my apple wallet

This is the second Southwest boarding pass I am unable to add to my Apple Wallet. I have deleted both the SW app and the Apple Wallet app and reinstalled them, and my iphone 14 is up-to-date. When I attempt to add the pass I get the message "Add to Apple Wallet failed. Please try again." This happen with Safari as default search engine as well as Google. Does anyone know how to remedy this?

iPhone 14, iOS 18

Posted on Feb 6, 2025 12:45 PM

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Posted on Feb 6, 2025 8:49 PM

Thanks NOLA!

I turned my Proton VPN off and it worked perfectly. When turned back on all is well. Seems odd to me and I would've never figured it out without the tip.

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cannot add boarding pass to my apple wallet

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