my apple account 's Security questions and answers are changed by somebody

I have received an email from apple that


Your Apple Account information has been updated.

Dear

The following changes to your Apple Account  were made on February 7, 2025 at 5:30:15 AM GMT+2:

Security question(s) and answer(s)

If you did not make these changes or you believe an unauthorized person has accessed your account, you should change your password as soon as possible from your Apple Account page at 

Apple Support


and I try to log in apple account. I found that Security question and answers are changed which I couldn't understand.


I think my apple id are stolen and being used by some other guy illegally.

please let me know how I can change security questions and answers.


I have changed log in password but still cannot change security question and answers.


Thanks.



iPhone 11

Posted on Feb 6, 2025 9:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2025 9:27 PM

if Recovery fails, and it probably will, also try enabling two-factor authentication.


If that fails, get another Apple Account and transition your gear to it, as you lost control of this Apple Account.


Given you’re still using security questions, that means no two-factor authentication was enabled, which means password compromises (whether due to password re-use or phishing or password guessing or shoulder surfing) are irreversible.


How to use account recovery when you can’t reset your Apple Account password - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Feb 6, 2025 9:27 PM in response to 성우273

if Recovery fails, and it probably will, also try enabling two-factor authentication.


If that fails, get another Apple Account and transition your gear to it, as you lost control of this Apple Account.


Given you’re still using security questions, that means no two-factor authentication was enabled, which means password compromises (whether due to password re-use or phishing or password guessing or shoulder surfing) are irreversible.


How to use account recovery when you can’t reset your Apple Account password - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my apple account 's Security questions and answers are changed by somebody

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.