What should I do if I was charged after a Inshot app free trial?

Hello.


I was trying get a 3 days free trial and after I clicked to that i have been charged for a yearly subscription. That app is ‘InShot’. Requesting my refund and an investigation to “Inshot” for the scam.


[Re-Titled by Moderator]

iPad, iPadOS 18

Posted on Feb 7, 2025 4:19 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2025 5:06 PM

Was this subscription billed via Apple? Request a refund from the page Apple provides: Request a refund for apps or content that you bought from Apple - Apple Support


You may also find there an opportunity to comment on the App. If not contact Apple Support via the link at the foot of the page.

3 replies

Feb 7, 2025 5:17 PM in response to Krebnac

Are you saying that as soon as you click to Get the app, that your account is immediately charged for a year's subscription?


If that were the case I doubt that it would be such a highly rated app. If that were happening there would be many complaints in the reviews.


A trial subscription must be canceled 24 hours before the renewal date, or it will renew as a paid subscription. You would have needed to cancel the 3-day trial in your Apple Account details before the end of the 2nd day so as not to be charged for the year's subscription. Deleting an app will not cancel a subscription.


M1 Mac mini, macOS 15.3;  Watch, series 10 GPS-only, watchOS 11.3; iPhone 16, iOS 18.3; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

Feb 7, 2025 5:25 PM in response to Dah•veed

When you click to 3 days trial it brings you to one year subscription and says “Free for 3 days, then £14.99/year after trial.” I accepted that since i believed i won’t be charged but i was immediately charged for one year subscription. I checked my bank details and i confirmed. I immediately cancelled but still i have subsription until 07.02.2026. I hope apple will make the refund,

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What should I do if I was charged after a Inshot app free trial?

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