Mail not loading after iOS 18.3 Update on iPhone 15 last night

For my iPhone 15, the update sorted email by “Categories” and not date and time received. In mail, click the three button as the top right and select “List View”. Do this for each email account.

2-10-25 - Hello all on here -- I just called Apple about this mail problem that happened when my IPhone updated to the IOS 18.3. I got ahold of someone in Canada who helped me to fix this & want to let other know how to do it on here.

***Go to you Mail app & it will show you all of your "Mailboxes" such as (All, ICloud, Outlook, gmail, aol, etc. **What you have to do is go to all of them that you get your emails thru, then open for Example (ICloud) & then in the upper right hand corner there are (3) dots -- Open that up & Check "LIST" instead of Categories and it will fix that email you have chosen, then go to all of the other emails you may have listed & do the same thing & switch it back to "LIST" and it should fix all of them. **Also if you have an IPad with the Mail App Icon, do the same on there too.

This young man who helped me was located with Apple in Canada -- and he said this is a new feature for IOS 18.3, and you have to go in & change it back to LIST if this happens. **Also, he said to go to Apple.com for any updates on any new IOS Software updates or anything else with Apple. So I hope this helps everyone to fix this problem for our mail - PH

Have read and tried ALL of these suggestions, and NOTHING is working! Am getting message that there’s a problem with outgoing server on each email (I have 5 including gmail).

EVERYTHING was working perfectly last night. This is SO annoying. Apple needs to deal with the problem QUICKLY!

Yeah, this is ridiculous. I don’t like how they’re forcing AI on everything because it’s causing a lot of problems. I have it in my Outlook on my computer with Microsoft AI. And apples AI on our phones…. so I mean I’m missing very important emails just like a bunch of other people are and you can’t get a hold of anybody to fix it Makes you wonder are they liable just like we would be liable if we caused them to lose money

having the exact same issue after the update; stuck right now; turns out, for me at least, its the new categories listings; the emails are there, just in different places, set it back to "list" and its more normal

So they’ve broken it by a releasing poorly thought out update, which has undergone minimal testing and to fix it users have to jump through hoops. This isn’t software support it’s just woeful incompetence. At the very least own up to it by letting all users know that the update is once again flawed and needs patching rather than making us trawl forums or have to call apple support to try to fix a problem that they’ve created! Would never have happened under Jobs!

This was happening to me as well and my wife just notices if you scroll at the top where you see “Primary” right to the left you will see “All” and there was all my emails. Not sure why it’s not showing my 98 emails it was only showing 2 Primary emails.

Apple is becoming Microsoft.......

Email is now akin to Outlook 365. Nothing is worse than email categories that result in missed meetings, and late responses.

Apple - look at MS Office and do the OPPOSITE!

The first thing I did when I saw the horror was get the EFF out of categories. Then my mail wouldn't sync in list view. When in doubt reboot - it worked!

Thanks for this! We’re sitting here with iPhones and iPads not loading our emails. Four of us are much appreciated!🙂

No, you do not have to delete and reinstall email accounts, just adjust the settings; deselect primary and select list view instead of conversation and it goes back to the way it was.

Definitely does seem to be a consistent glitch for people since the update. As I said previously, I disabled Wi-Fi and simply rebooted my phone and it did seem to resolve itself the following day. The strange thing was my iPad works perfectly, but the problem was just with my mobile, which seems to be the case with other people. Good luck 🤞

Unfortunately nothing has worked for three of our users. Already tried deleting/re-adding accounts, restarting phone, turning off Bluetooth/wifi/cell. First thing I tried was changing it to "List" view for all accounts. Still just says "Checking for mail" as it slowly trickles in. Sending is also extremely slow and the Delay Send option has been disabled.

I turned off Wi-Fi and Bluetooth and rebooted my phone and miraculously, it has started working again! Now, this could be a complete coincidence or even a problem directly with Yahoo - But thankfully, still working this morning and so far so good! 🤞

Thanks for that all working

After several attempts to fix this (including deleting and re-enabling mail accounts), I noticed that the only account in Push was the iCloud account.

I toggled every account (including the iCloud account) to "Fetch" and "Automatic" and now every email account works.

Great way to get email without doing it manually.

Not a push, but a great workaround. Hope this helps someone else.