Old Macbook Air (2015) backed up to TimeCapsule without issues. I am having issues with Finder after migration assistant attempts to new Macbook Air M3 (2025) from my Time Capsule with my account only... not the test account set up with AppleCare support yesterday.
MacBook Air 15″, macOS 15.3
You're welcome.
I don't understand Finder "is not responsive".
Under normal circumstances, Finder is always running. The Finder icon in the Dock really does very little but present file access options when you right-click or control-click it. Does that not happen?
Can you navigate to different folders and files on your computer?
What is it that you expect to happen that is not happening on your Mac?
If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.
How to use safe mode on your Mac - Apple Support
Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and temporarily disables third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.
Does the same thing happen while in Safe mode?
You can exit safe mode by restarting your Mac normally, then reevaluate the problem.
Maybe you can tell us exactly what are the issues you're having with Finder?
And, btw, since there is no MacBook Air 2025, the MBA you have is likely the 2024 model. You can check that by clicking the Apple menu and then About This Mac.
Thanks for quick response … yes M3 Mack book Air, 2024.
Finder appears in deck but is not responsive.
Finder is running but does not open up on my personal account… no view of any files or folders.
not the same with”test” account I set up yesterday with Apple support… about to call them again
New Macbook Air M3 and Issues with Finder
