My Capital One Card is not working with Apple Store

I tried purchasing a subscription with my capital one card and it says the payment method cannot be used with the itunes store, but I'm not even in the itunes store, I'm in my settings for the app store.


I've used this card before and use it for every day purchases, so unsure why it suddenly won't work

iPhone 15 Pro, iOS 18

Posted on Feb 9, 2025 9:56 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2025 10:03 PM

Re: My Capital One Card is not working with Apple Store


Your Apple (ID) Account is the one account you use for purchases ... whether iTunes, App Store, iCloud etc.


You may need to check you are signed in with the correct Apple Account info:

Sign in to your Apple Account - Apple Support


You can see which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple Account - Apple Support


If you don't have a valid payment method listed in your Apple Account for purchases from Apple:

See how to: Add a payment method to your Apple Account - Apple Support

_________________________________________________________________________________________

Re: I've used this card before and use it for every day purchases, so unsure why it suddenly won't work


If used previously for purchases from Apple : you may want to check the expiry date is still valid

or

If you have disputed a charge from Apple: check with the card provider to ensure it can be used with Apple again.

or

If making an international purchase: check it is authorized with the provider for such use.

1 reply
Question marked as Top-ranking reply

Feb 10, 2025 10:03 PM in response to kBubbl3s

Re: My Capital One Card is not working with Apple Store


Your Apple (ID) Account is the one account you use for purchases ... whether iTunes, App Store, iCloud etc.


You may need to check you are signed in with the correct Apple Account info:

Sign in to your Apple Account - Apple Support


You can see which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple Account - Apple Support


If you don't have a valid payment method listed in your Apple Account for purchases from Apple:

See how to: Add a payment method to your Apple Account - Apple Support

_________________________________________________________________________________________

Re: I've used this card before and use it for every day purchases, so unsure why it suddenly won't work


If used previously for purchases from Apple : you may want to check the expiry date is still valid

or

If you have disputed a charge from Apple: check with the card provider to ensure it can be used with Apple again.

or

If making an international purchase: check it is authorized with the provider for such use.

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My Capital One Card is not working with Apple Store

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