I have signed into Apple TV+ on my Samsung Smart TV but it keeps directing me to ‘Accept 7 day Free Trial’, it seems to work ok on my iPad however I would like it on my TV. Can you help please?
[Re-Titled by Moderator]
Verify that you are (still) signed in to the Apple TV app on your smart TV. Else the app wouldn’t know that you are subscribed already. On the Home Screen, navigate up to show the sidebar, which should have an option for Settings. In Settings, find the Account option, then sign in there, if that wasn’t signed in (with the correct account). Once signed in, the linked subscriptions should get unlocked, and you shouldn’t be asked to start a trial again.
If the Apple TV app misbehaves on your Samsung smart TV, then consider these troubleshooting steps from Samsung Support:
What to do if an app is not working on Samsung TV - Samsung Support
If you need further assistance after that, please contact Apple Support.
Verify that you are (still) signed in to the Apple TV app on your smart TV. Else the app wouldn’t know that you are subscribed already. On the Home Screen, navigate up to show the sidebar, which should have an option for Settings. In Settings, find the Account option, then sign in there, if that wasn’t signed in (with the correct account). Once signed in, the linked subscriptions should get unlocked, and you shouldn’t be asked to start a trial again.
If the Apple TV app misbehaves on your Samsung smart TV, then consider these troubleshooting steps from Samsung Support:
What to do if an app is not working on Samsung TV - Samsung Support
If you need further assistance after that, please contact Apple Support.
That all worked very well, many thanks.
You’re most welcome. Enjoy the app!
How can I resolve Apple TV+ 7-day free trial issue on Samsung Smart TV?
