How do I remove the previous owner's account from my iPhone XS Max?

I bought a second hand iPhone XS Max and there’s account on it and cant use it


[Re-Titled by Moderator]

iPhone 11, iOS 18

Posted on Feb 10, 2025 10:51 AM

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Question marked as Top-ranking reply

Posted on Feb 10, 2025 10:55 AM

Have the prior owner perform these steps:


How to remove Activation Lock - Apple Support


Otherwise, the phone will remain permanently non-operable.


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How do I remove the previous owner's account from my iPhone XS Max?

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