Unable to empty my App Store balance

I need help can’t empty my balance on Apple store




[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Feb 11, 2025 6:58 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2025 7:02 AM

If you are unable to spend your Apple Account balance, then contact Apple directly and they can clear it.

Contact Apple for support and service - Apple Support


If you are looking to change your region, then you may also need to follow additional steps, such as:

  • Cancel Subscriptions
  • Add payment method based in your new region to use that App Store. The region of the payment method must match the region of your device. That is how Apple determines you are using the correct App Store.

Change your Apple Account country or region - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 11, 2025 7:02 AM in response to ely187

If you are unable to spend your Apple Account balance, then contact Apple directly and they can clear it.

Contact Apple for support and service - Apple Support


If you are looking to change your region, then you may also need to follow additional steps, such as:

  • Cancel Subscriptions
  • Add payment method based in your new region to use that App Store. The region of the payment method must match the region of your device. That is how Apple determines you are using the correct App Store.

Change your Apple Account country or region - Apple Support

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Unable to empty my App Store balance

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