Face ID not working after updating to 18.3.1 on iPhone 14
Have tried the normal fix options and Apple support suggestions
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Have tried the normal fix options and Apple support suggestions
If you followed the troubleshooting steps in Apple Support, then it is probably a hardware issue. Make a Genius Bar appointment to have the hardware examined by Apple. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple
If you followed the troubleshooting steps in Apple Support, then it is probably a hardware issue. Make a Genius Bar appointment to have the hardware examined by Apple. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple
Face ID not working after updating to 18.3.1 on iPhone 14