My iMac desk top is stuck in the internet recovery and I have tried all of the different command +r and it still didn't work. this all started the system saying my password was wrong and that wasn't correct and after that everything went down hill from there. I need my system back up and running .
Thank you
Okay, it sounds like you are locked out. First thing to try is restarting the computer in Safe Mode. This will require either a USB Keyboard or you can use the cable that came with the computer to charge the computer. The cable must be connected to the back of the computer and the keyboard. Continue to hold down the Shift key on startup until it starts up, this can take up to 10 minutes. Then restart the computer normally and attempt to login. If you still cannot login then please execute the instructions in If you forgot your Mac login password. If you still have trouble unplug the plug from the wall and the back of the computer and then let the computer sit overnight, then attempt to restart again.
The error code you are getting may indicate the internal drive has failed. Assuming you have been backing up using Time Machine then your data is safe.
You can attempt Internet Recovery again however this time connect an Ethernet cable to your router. If it still won't allow a recovery then it is time to take the computer to your local Apple Authorized Service Provider to have it serviced. As I mentioned earlier though, if the computer is a 2017 or old Mac then it's done and spending money on it simply does not make sense. It is time to replace it.
Okay, you said the computer is "Stuck in the Internet Recover" first please describe what exactly that means? Also, are you the original owner of the computer or did somehow get this computer used? This is critical because if the computer was acquired used that means it VERY VERY likely was not setup per Apple's directions in What to do before you sell, give away, or trade in your Mac. By not following those instructions that means the computer is still associated with the original owner and there is NOTHING you can do to reverse that until the original owner executes all the steps in the link. In short that means the computer cannot be used by you so your best recourse would be to return the computer to get your money back.
Also, if the computer is a 2017 or earlier iMac it is obsolete and considered vintage by Apple. What that means to you is it will NOT run current versions of Mac OS and if parts are needed they largely are not available.
When you post on these forums, the more information we have the better. I would suggest you read over Writing an effective Apple Support Communities Question so you have a good understanding of what we need from you in order to be useful to you.
What iMac might be? Without knowing at least the model year and display size you haven’t provided ANY useful info. Not trying to be nasty however we need much more info than you have included. iMacs have been in production for over 25 years in hundreds of configurations and there is zero way that we know what you own.\
Hello I was using my computer and the problem started with saying my password wasn't correct but the password was right.
So I powered off the system and turned it back on a few days later. And tryed to do the command + r and that didn't work. But it's not a used computer. I just want to be able to get it out of this starting internet recovery mode. I was working just fine never had any problems with it . thank you for responding
Thank you so much for all your help My iMac is back up and running I tryed everything you said and I was ready to give up. I had to rest the password and now it's running. and I have the update software. you are a life saver.
Hello it's 27 in iMac with Retina 5k D
Update now I have a error code -2003F
Your welcome
iMac Desk top stuck in internet recovery
