How do I restart my MacBook Pro when the screen is frozen?

I don’t know why or how the screen froze, but with no power button, how can I restart the computer?



[Re-Titled by Moderator]

MacBook Pro 13″, macOS 15.3

Posted on Feb 12, 2025 4:30 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2025 4:42 PM

Command-Option-ESC brings up the Force-quit menu, unless it's crashed BAD.


"My dear, you have had that capability all along...

Look down at your feet. Do you see those ruby slippers..."


WHAT? No ruby slippers?

OK, Ok. Use this:


The power button is a deep press of the touch-ID sensor.

Press and Hold for ten seconds to do an emergency, uncontrolled power-down.

3 replies
Question marked as Top-ranking reply

Feb 12, 2025 4:42 PM in response to ermon80

Command-Option-ESC brings up the Force-quit menu, unless it's crashed BAD.


"My dear, you have had that capability all along...

Look down at your feet. Do you see those ruby slippers..."


WHAT? No ruby slippers?

OK, Ok. Use this:


The power button is a deep press of the touch-ID sensor.

Press and Hold for ten seconds to do an emergency, uncontrolled power-down.

Feb 13, 2025 7:18 PM in response to ermon80

"how do i restart my macbook pro when the screen is frozen: I don’t know why or how the screen froze, but with no power button, how can I restart the computer?"

-------


Frozen Screen:


Perhaps it is a Frozen App?

Try getting out of all frozen apps, by Force Quitting them. You'll find Force Quit... in the Apple menu. Use my User Tip to find out how to access Force Quit...: [command + tab] Use it to Access your Mac when Something is Not Responding - User Tip 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I restart my MacBook Pro when the screen is frozen?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.