Print Center Quit Unexpectedly appears when printing - macOS Sequoia - SOLVED

Since upgrading to macOS Sequoia: Whenever I go to print a document I got a dialog box saying, “Print Center quit unexpectedly” with pages of diagnostic report attached and OK & Reopen buttons at the bottom. However, my printer proceeded to print the job as usual. Clicking the Reopen button in the dialog box just causes the box to momentarily disappear then reappear.

 

Using macOS Sequoia 15.3.1, MacBook Pro M2

Only one printer, connected by USB: Brother MFC-L 5900DW 

 

SOLVED:

 

1. Set up a Test user, logged in, upon printing a sample Pages document Print Center Quit Unexpectedly dialog does not show.

2. Removed printer from Settings > Printers and Scanners. 

3. Removed seven files to the Desktop from: Library > Preferences > com.apple.print. . . including com.apple.printcenter.plist (these regenerate when macOS is restarted and the printer is added back). Also removed a folder in Library > Preferences named Brother, which contained three files named com.brother.ControlCenter.plist, com.brother.twain.plist, com.brother.twain.RegisteredDevice.plist .

4. Restarted macOS and added back the printer in Settings > Printers and Scanners

5. Tried printing from my normal user account and Print Center Quit Unexpectedly dialog does not show :^) 

6. Moved to Trash: the seven files and the Brother folder previously dragged to Desktop from Library > Preferences .  

MacBook Pro 14″, macOS 15.3

Posted on Feb 14, 2025 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2025 7:29 AM

I found an easier way to fix it.


From System Settings, choose Printers & Scanners.


Move mouse pointer over any of the printers in the list, right click, and choose "Reset Printing System".


This will remove all of your printers from the list.


Add each printer back via the "Add Printer ... " button.


No more "Quit Unexpectedly" messages!


5 replies
Question marked as Top-ranking reply

Apr 24, 2025 7:29 AM in response to agd21

I found an easier way to fix it.


From System Settings, choose Printers & Scanners.


Move mouse pointer over any of the printers in the list, right click, and choose "Reset Printing System".


This will remove all of your printers from the list.


Add each printer back via the "Add Printer ... " button.


No more "Quit Unexpectedly" messages!


Feb 14, 2025 10:19 AM in response to agd21

agd21 wrote:

Since upgrading to macOS Sequoia: Whenever I go to print a document I got a dialog box saying, “Print Center quit unexpectedly” with pages of diagnostic report attached and OK & Reopen buttons at the bottom. However, my printer proceeded to print the job as usual. Clicking the Reopen button in the dialog box just causes the box to momentarily disappear then reappear.
 
Using macOS Sequoia 15.3.1, MacBook Pro M2
Only one printer, connected by USB: Brother MFC-L 5900DW 
 
SOLVED:
 
1. Set up a Test user, logged in, upon printing a sample Pages document Print Center Quit Unexpectedly dialog does not show.
2. Removed printer from Settings > Printers and Scanners. 

3. Removed seven files to the Desktop from: Library > Preferences > com.apple.print. . .

including com.apple.printcenter.plist (these regenerate when macOS is restarted and the printer is added back). Also removed a folder in Library > Preferences named Brother, which contained three files named com.brother.ControlCenter.plist, com.brother.twain.plist, com.brother.twain.RegisteredDevice.plist .

4. Restarted macOS and added back the printer in Settings > Printers and Scanners
5. Tried printing from my normal user account and Print Center Quit Unexpectedly dialog does not show :^) 
6. Moved to Trash: the seven files and the Brother folder previously dragged to Desktop from Library > Preferences .  


there are 3 Libraries on your Mac


I am unclear of the complete path as written above ...?

I see no com.apple.printcenter.plist



per your post(?) Finder>Go>Go to Folder copy & paste:

/Library/Preferences/com.apple.print


or is it this

~/Library/Preferences/com.apple.print


~/Library/Preferences/com.apple.printcenter.plist



please advise


reference


~/Library


/Library


/System/Library

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Print Center Quit Unexpectedly appears when printing - macOS Sequoia - SOLVED

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