Why can't I receive SMS while on a call on my iPhone?

I’m trying to complete tasks during telephone call Task needs SMS verification code but the sms does not come through until the phone call ends. This has not always been the case. Why has this changed? Maybe it was since 5g or one of the ios updates in recent years. But these are supposed to be ‘improvements’ why is there less function? iMessage is able to get through if i have wi-fi . SMS does not-This should not happen. Is there a fix? ios is up to date




[Re-Titled by Moderator]

Posted on Feb 15, 2025 8:42 PM

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6 replies

Mar 2, 2025 12:08 AM in response to TheLittles

Yes, I had searched and searched before posting my query here. None of the settings suggestions that I found are applicable, nor the suggestions in your post. Contacting the carrier is the only thing not yet tried. IMHO that should not be the issue if I get 5g and/or wi-fi (the wifi allows the Apple iMessages to get through. But something to try during the week.

Mar 2, 2025 6:28 AM in response to Leanne9

Thank you for your reply TheLittles. I do not have focus turned on in any mode. As I understand it that would only impact notifications, which is not the problem. Several SMS with code arrived simultaneously after the call ended. They were not in messages list until then with notification.

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Thank you for clarifying.


Google these Forums:

Despite all that you’ve tried, have a look at what’s been asked by fellow users of these forums. Use this Google search query: iphone not getting messages until phone call ends site:discussions.apple.com

Feb 15, 2025 10:21 PM in response to Leanne9

unable to receive sms during a telephone call: I’m trying to complete tasks during telephone call Task needs SMS verification code but the sms does not come through until the phone call ends. This has not always been the case. Why has this changed?[…]

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Getting Messages While on a Call:

O sure about “why the change?”, but you might be able to set this up using Focus. See this Post’s Reply: How to have texts go through during sleep focus - Apple Community

Feb 17, 2025 3:35 AM in response to Leanne9

Thank you for your reply TheLittles. I do not have focus turned on in any mode. As I understand it that would only impact notifications, which is not the problem. Several SMS with code arrived simultaneously after the call ended. They were not in messages list until then with notification.

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Getting Messages Only After a Call:

I misread it. As for the answer, here is some stuff I find while searching for the possible answers on the Browser named Brave:

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Why can't I receive SMS while on a call on my iPhone?

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