Just got Apple tv+ through xfinity and Apple TV account is asking for a new method of payment. I am entering everything right but doesn't do anything. It says the Expiration date is not correct.
[Re-Titled by Moderator]
Re: new method of payment.
I am entering everything right but doesn't do anything. It says the Expiration date is not correct.
If the expiry date is valid : we can try some trouble-shooting:
Your Apple (ID) Account is the one account for everything Apple:
Check you are signed in (to your device) with the correct Apple ID you use for purchases.
Sign in to your Apple Account - Apple Support
If you haven't already :
You may want to check which payment methods Apple can accept in your country or region:
Payment methods that you can use with your Apple Account - Apple Support
If necessary: Find out how to pay an unpaid order.
__________________
Credit & Debit cards: You may need to add a new card before you can remove an old one
Apple Support's guidance on how to: Add a payment method to your Apple Account - Apple Support
or: What to do:If you need to change or update your Apple Account payment method - Apple Support
If needed: How to: Remove a payment method from your Apple Account - Apple Support
Also: Apple Support have a video online that may be helpful:
You might want to start by checking your region:
Open Settings ➢ General ➢ Language & Region ➢ Region.
Now, here’s the fully detailed procedure to adding a card:⇣
Try the following:
If none of those work, then try linking the payment method:
Open Settings ➢ your name at the top of the list ➢ Payment & Shipping ➢ Add Payment Method.
Once the payment method has been added, you should have the option to link it to Apple Pay.
Need more help?
Good luck! 👋🏼😉
Don't know what i did but i got it to work. Instead of going through the link in the email i did it in my Apple account.
Unable to add a new payment method on Apple Account
