Unable to set my iPhone lock settings to 5 mins after iOS 18.3.1 update

My phone is updated to 18.3.1 and i usually have no problem with my phone until it changed the lock phone settings to 30 secs and my settings was 5 mins.

unfortunately I couldn’t change it as it became in light color (locked settings)

could you help me please


[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 18

Posted on Feb 16, 2025 6:12 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2025 6:38 AM

1Aquarius1 wrote:

My phone is updated to 18.3.1 and i usually have no problem with my phone until it changed the lock phone settings to 30 secs and my settings was 5 mins.
unfortunately I couldn’t change it as it became in light color (locked settings)
could you help me please

[Re-Titled by Moderator]

If you have a corporate Exchange account set up on your device, the administrators can enforce policies including the maximum timeout before the device locks.


The only way to overcome that is to remove the account from the device entirely.


This applies whether you added the account to the native mail app or are using the Microsoft Outlook app for iOS.

1 reply
Question marked as Top-ranking reply

Feb 16, 2025 6:38 AM in response to 1Aquarius1

1Aquarius1 wrote:

My phone is updated to 18.3.1 and i usually have no problem with my phone until it changed the lock phone settings to 30 secs and my settings was 5 mins.
unfortunately I couldn’t change it as it became in light color (locked settings)
could you help me please

[Re-Titled by Moderator]

If you have a corporate Exchange account set up on your device, the administrators can enforce policies including the maximum timeout before the device locks.


The only way to overcome that is to remove the account from the device entirely.


This applies whether you added the account to the native mail app or are using the Microsoft Outlook app for iOS.

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Unable to set my iPhone lock settings to 5 mins after iOS 18.3.1 update

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