Apple TV+ movie freezes and has no sound on Sony Bravia

I select a movie, the preview plays with sound normally. When I select watch movie it will load, a picture will show but is frozen. The frame will advance every 10-30 seconds. I have restarted the T,V (Sony Bravia), removed the Apple TV+ app and reinstalled the app, restarted the surround system amp and called Apple support. Nothing seems to work.



[Re-Titled by Moderator]

BRAVIAVU1,

Posted on Feb 16, 2025 5:20 PM

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Apple TV+ movie freezes and has no sound on Sony Bravia

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