Unable to restore iPad
Due to lack of storage space, I tried to use iTunes on my laptop to download and instal a recent iOS update on my partner’s iPad (6th gen?). Fortunately the initial backup went OK but then when downloading the OS update iTunes crashed. This has left the iPad in a suspended state. All that appears on the screen now is the Apple logo, then followed by the graphic of a Lightning connector pointing towards a screen and at the top of the screen it says “support.apple.com/ipad/restore”. Despite trying all the standard ways of reviving the iPad through different button sequences, I just can’t get any further. It’s as if the iTunes crash has put the iPad into suspended animation. Has anyone any idea what’s going on here and how I might revive the iPad? Thanks.